01 · Customer enquiry
A customer submits a quotation request through a website assistant or the business records the enquiry directly.
Spend less time preparing quotations and more time growing your business. Explore VenX SmartQuote: intelligent enquiry handling, controlled pricing and professional quotation management.
For many business owners, preparing quotations is a necessary but time-consuming responsibility.
Customer enquiries arrive through websites, emails, telephone calls and messaging applications. Information must be gathered, requirements clarified, prices calculated and professional quotations prepared.
A more organised quotation process can help businesses respond efficiently, reduce repetitive work and maintain better control over potential sales opportunities.
Two ways to create quotations. One connected system. Customers can begin through a guided website assistant, while authorised staff retain control through a quotation management dashboard.
A customer submits a quotation request through a website assistant or the business records the enquiry directly.
Relevant customer information, product selections, quantities and service requirements are collected and organised.
Quotation values are calculated using approved products, services, rates and pricing rules.
A professional quotation is prepared using the customer's requirements and calculated pricing.
The business owner or authorised employee reviews the quotation and approves it before delivery.
The approved quotation is sent to the customer and recorded in the quotation management system. Quotation statuses and follow-up requirements can be tracked to support ongoing customer communication.
An intelligent website assistant guides customers through the information required for a quotation. Rather than relying on a basic contact form, the assistant can ask relevant questions based on the customer's requirements. The information is then organised into a structured quotation request.
Not every quotation begins on your website. Through a centralised management dashboard, businesses can manage quotation requests, select products or services, review pricing and prepare professional customer documents. One System. Greater Flexibility.
Collect customer requirements through a guided, conversational website experience.
Organise approved products, services, rates and relevant pricing information.
Calculate quotation values using defined pricing rules and business-approved information.
Prepare consistently formatted, branded quotation documents.
Maintain control over pricing, quotation content and customer commitments.
Keep relevant customer details and quotation histories organised.
Monitor quotation requests and identify those requiring attention.
Maintain visibility of outstanding quotations and scheduled follow-ups.
Manage quotation-related activities through a centralised interface.
Build quotations around guest numbers, menus, staffing, transport, equipment and event requirements.
Structure project scopes, service packages, deliverables, timelines and fees.
Use approved labour rates, materials, quantities and service charges.
Organise products, quantities, delivery charges and customer-specific quotation requests.
AI can help collect requirements, identify missing details and prepare clear quotation descriptions.
Approved prices, quantities, rates, taxes and authorised discounts determine quotation totals.
The business retains responsibility for commercial terms, special arrangements and final approval before a quotation is sent.
AI should not independently invent prices, discounts or commercial commitments. Proposed functionality and integrations are assessed against each business’s requirements.
VenX SmartQuote is an AI-powered quotation and proposal management concept designed to simplify customer enquiries, pricing calculations, quotation preparation and follow-up management.
Website-integrated AI quotation assistance is a core part of the SmartQuote concept. It is intended to guide customers through relevant questions and organise their requirements.
Yes. The proposed quotation management approach includes a business dashboard where authorised users can prepare and manage quotations directly.
The intended system uses business-approved pricing information and defined calculation rules rather than allowing AI to invent prices.
Integrations with compatible business systems may be considered according to the requirements and technical feasibility of each implementation.
Pricing will depend on the functionality and services required. Businesses interested in SmartQuote can contact VenX Consulting to discuss their requirements.
Tell us how your business currently prepares quotations and where you experience the greatest challenges. We’ll explore a practical approach suited to your requirements.
VenX SmartQuote is an upcoming solution and is not yet available for commercial deployment. Availability and implementation arrangements will be confirmed directly.