Privacy Policy
VenX Media and Brands (Pty) Ltd · Trading as VenX Consulting
Effective date: 25 October 2026
Introduction
VenX Media and Brands (Pty) Ltd, trading as VenX Consulting ("we", "our"), respects your privacy. This policy describes how we handle personal information through our website and consulting activities under South Africa’s Protection of Personal Information Act (POPIA) and other applicable laws.
Who we are
We operate from Edenvale, Ekurhuleni, South Africa, providing Hospitality Consulting, Digital Business Solutions and AI Solutions & Business Automation to local and international clients. Our Information Officer is Johan Venter. Privacy enquiries: consulting@venxbranding.com.
Information we collect
When you contact us, we may collect your name, business name, email address, telephone number, country, selected service, enquiry details and correspondence. In an agreed engagement we may process relevant business documents and project information. Our website and service providers may also process technical data such as IP addresses, browser details and site interactions.
Purposes and lawful grounds
We use information to respond to enquiries, prepare quotations, deliver contracted services, maintain records, secure and improve our website and meet legal obligations. Processing may be based on consent, contractual necessity, a legal obligation or another lawful ground recognised by POPIA, depending on the circumstances.
Enquiries and communications
Submitting a contact form allows us to use the details supplied to respond and manage the enquiry. This does not subscribe you to a newsletter. We are not currently operating a newsletter subscription service; if introduced, we will provide an appropriate opt-in and unsubscribe mechanism.
Google Analytics, advertising and cookies
We plan to use Google Analytics 4 and may use Google Ads measurement and related Google services. Optional analytics and advertising technologies are disabled by default on this website until you choose to allow them through the cookie preferences interface. You can reject optional tracking or change your preferences using the Cookie settings control. Essential website functions may still operate without optional consent. Google and other technology providers may process information outside South Africa; their processing is subject to their own policies and applicable contractual safeguards.
Recipients and international transfers
We may share information with hosting, email, analytics, advertising, software and professional service providers where necessary for our business. Where personal information is transferred outside South Africa, we take reasonable steps to comply with applicable cross-border requirements, including section 72 of POPIA where relevant. We do not sell personal contact information to third parties for their independent marketing.
Security and retention
We use reasonable organisational and technical safeguards to protect personal information. We retain it only as long as necessary for the relevant purpose or required by applicable legal, contractual and accounting obligations, after which it is deleted, destroyed or de-identified as appropriate. No online system is entirely risk-free.
Your rights
Subject to applicable law, you may ask whether we hold your personal information, request access or correction, object to certain processing, withdraw consent where applicable, or request deletion when legally appropriate. Contact consulting@venxbranding.com; we may need to verify your identity.
Complaints and changes
You may raise a privacy concern with our Information Officer or lodge a complaint with the Information Regulator of South Africa. We may update this policy as our services or website technologies change. The effective date below will be updated when a revised policy is published.