VENX CONSULTING / PROJECTS & EXPERIENCE / HOSPITALITY

Mud & Muse.
Restaurant Development & Reopening.

From a new ownership vision to a working restaurant: menu development, complete team recruitment, operational systems and hands-on implementation.

KEMPTON PARK · SOUTH AFRICAJUL–DEC 2025COMPLETED ENGAGEMENT

PROJECT OVERVIEW

Bringing a new restaurant vision to life.

VenX Consulting supported the transition, redevelopment and reopening of Mud & Muse, a substantial restaurant venue in Kempton Park, under new ownership.

The engagement combined restaurant development, menu and recipe creation, kitchen organisation, end-to-end recruitment for kitchen and front-of-house teams, purchasing systems and operational training.

With the new owners taking over on 1 October 2025 and reopening scheduled for 17 October 2025, coordinated preparation and hands-on implementation were central to the assignment.

Consulting and operational support continued through December 2025.

THE ESTABLISHMENT

A large-scale, multi-faceted hospitality venue.

The venue offered more than 300 seats across indoor and outdoor areas, a commercial kitchen, pizza oven, bar, adjacent pub and facilities for functions accommodating more than 120 guests.

The restaurant served breakfast through early evening and combined conventional dining with a creative pottery and art experience.

Covered outdoor dining area at Mud & Muse

THE PROJECT BRIEF

Preparing the restaurant for a new chapter.

Restaurant identity & menu

Develop a refreshed food offering, recipe standards and professional menu presentation.

Kitchen & operating systems

Review workflow, purchasing, stocktaking, portion controls and day-to-day procedures.

Complete team recruitment

Manage staffing across kitchen and front-of-house departments, supported by practical training.

Suppliers & procurement

Source suppliers, coordinate account arrangements and support price negotiations.

Owner guidance

Provide practical mentoring for new hospitality business owners.

Reopening implementation

Coordinate preparation and operational readiness within a short transition period.

KITCHEN DEVELOPMENT

Creating a more structured working environment.

VenX reviewed kitchen layout and practical workflow to support preparation, production, service coordination and staff responsibilities.

Kitchen layout & workflow

Reviewing how the kitchen was organised for preparation and service.

Preparation & production

Establishing practical methods suited to menu and equipment requirements.

Service coordination

Clarifying responsibilities and supporting coordination across operating teams.

STAFF RECRUITMENT & DEVELOPMENT

Building the complete restaurant team.

VenX Consulting managed the complete recruitment process for both kitchen and front-of-house personnel. For the majority of roles, VenX independently handled candidate assessment, interviews and selection.

For the Head Chef and Sous Chef appointments, the owners participated in the final interviews while VenX managed the wider recruitment process.

Following recruitment, practical guidance addressed menu familiarisation, recipe preparation, portion control, kitchen procedures, front-of-house responsibilities and coordination between the two departments.

The staffing programme was integrated with reopening preparation rather than treated as a separate exercise.

SUPPLIER & PURCHASING SYSTEMS

Putting commercial controls in place.

Supplier sourcing

Identifying suitable suppliers and supporting purchasing arrangements.

Purchasing procedures

Introducing more structured ordering and ingredient procurement practices.

Stocktaking & portion control

Establishing practical stocktake procedures and portion-management methods.

REOPENING & CHANGE IMPLEMENTATION

Seventeen days to prepare for reopening.

01 OCT → 17 OCT 2025

The period between takeover and scheduled public reopening required coordinated work across menu readiness, kitchen organisation, recruitment, purchasing and operational procedures.

VenX worked directly with the owners and teams to support preparation for trading, with continued consulting involvement through December 2025.

Mud & Muse restaurant interior and bar

OWNER SUPPORT & OPERATIONAL MENTORING

Practical guidance beyond the kitchen.

VenX provided hands-on operational mentoring to the incoming owners, supporting decisions about suppliers, staffing, purchasing, kitchen processes and everyday restaurant management.

This practical involvement reflected the project’s emphasis on implementing workable solutions, not simply supplying recommendations.

Support continued beyond the October reopening through December 2025.

VenX consultant with the Mud & Muse owners and team on opening night
Getting closer to opening night. Photo from VenX Archives

KEY PROJECT DELIVERABLES

Development backed by practical implementation.

Restaurant transition

Operational preparation and support for reopening under new ownership.

Menu & recipes

Menu planning, recipe specifications and menu artwork.

Kitchen systems

Workflow review, preparation methods and operating procedures.

End-to-end recruitment

Kitchen and front-of-house recruitment, with owner participation in final senior-chef interviews.

Commercial systems

Supplier sourcing, purchasing guidance, stocktaking and portion control.

Training & owner support

Practical staff guidance, mentoring and continued operational assistance.

CLIENT PERSPECTIVE

A project grounded in practical support.

The engagement combined restaurant development with recruitment, systems, mentoring and direct implementation support.

We had the privilege of working with Johan from Venx Branding as a consultant when we started Mud & Muse, and his contribution to our business has been invaluable.

Johan didn’t just help us on a surface level – he walked the journey with us. He assisted with designing our menu, taught us how to buy correctly, guided us on portion control, stock take systems, and recipes, and introduced us to reliable suppliers that we still work with today. His years of experience in the industry really showed in every decision, recommendation, and practical tool he shared with us.

What stood out most was how generous he was with his knowledge. He took the time to explain the “why” behind everything, empowering us to make confident, informed decisions long after the consulting period ended. His input laid a solid foundation for our operations and helped us avoid costly mistakes early on.

Johan went far beyond what was expected, and the impact of his guidance is still felt daily in how our business runs. We are incredibly grateful for his support and would highly recommend Venx Branding to anyone looking for hands-on, practical, and experienced business consulting in the hospitality space.

Charisse Swanepoel · Owner, Mud & Muse Restaurant

RELATED HOSPITALITY SERVICES

Expertise connected to the project.

Restaurant Development

Concept development, business transition and implementation support.

Menu & Recipe Development

Menu creation, recipe standardisation and commercial practicality.

Staff Recruitment & Training

End-to-end recruitment and operational preparation for hospitality teams.

Operational Improvement

Kitchen workflow, purchasing and inventory processes.

DISCUSS YOUR HOSPITALITY PROJECT

Planning an opening, reopening or transformation?

VenX Consulting brings together practical hospitality experience, commercial thinking and hands-on implementation to help develop workable operations.

Request a Consultation ↗Contact link will be connected during master website integration.